Privacy Policy

Overview

CitizenIQ ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our US citizenship test preparation platform.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Password (encrypted)
• Optional: exam date and congressional district preferences

Usage Data

We automatically collect information about how you use our platform:

• Pages visited and features used
• Study progress (questions answered, questions marked as learned)
• Device type and browser information
• Approximate location (country/region level only)

Analytics and Cookies

We use Google Analytics 4 to understand how visitors use our platform. This helps us improve your study experience and identify which features are most helpful.

What Google Analytics Collects

• Pages you visit on our site
• How long you spend on each page
• How you arrived at our site (search engine, direct link, etc.)
• Your general location (city/country level)
• Device and browser information

Cookies Used

Your Cookie Choices

When you first visit our site, you'll see a cookie consent banner. You can choose to:

• Accept: Full analytics tracking with cookies enabled. This allows us to recognize you across sessions and provide better insights into how you use our site.
• Decline: Cookieless measurement mode. No analytics cookies will be stored on your device, but Google Analytics will still collect basic, non-identifying data such as page views and general browser information. This data is used by Google for aggregated analytics modeling but cannot identify you individually.

You can change your preference at any time by clicking "Cookie Settings" in the footer of any page.

How We Use Your Information

• To provide and improve our citizenship test preparation services
• To track your study progress and personalize your experience
• To understand which features are most useful
• To fix bugs and improve performance
• To communicate with you about your account (if you opt in)

Data Sharing

We do not sell your personal information. We share data only with:

• Google Analytics: Usage data to help us understand how the platform is used. Data may be transferred to Google servers in the United States. Google's Privacy Policy
• Supabase: Our database and authentication provider, which stores your account data securely. Data is stored on AWS servers in the United States. Supabase operates under Standard Contractual Clauses (SCCs) for international data transfers. Supabase Privacy Policy

Important: We do not share your data with USCIS, immigration authorities, or any government agencies. Your study progress and personal information remain private.

Data Retention

• Account data: Retained while your account is active
• Analytics data: Retained for 14 months (Google Analytics default)
• Study progress: Retained while your account is active

You can delete your account at any time, which will remove all your personal data from our systems.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of analytics tracking
• Export your study progress data

Security

We take reasonable measures to protect your information, including:

• Encryption of data in transit (HTTPS)
• Secure password hashing
• Regular security updates
• Limited access to personal data

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us at: privacy@getcitizeniq.com